.Five9 (FIVN) has actually been awarded the 2024 Aragon Research Study Innovation Award for Artificial Intelligence Get in touch with Centers and also named an Innovator in two Aragon Research study Globe reports: AI Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The company was actually recognized as one of the most key provider in the AI Representative Operating systems report.At the center of Five9’s development is their eyesight for The brand-new CX, where Artificial Intelligence Representatives as well as AI-empowered Human being Representatives work together to supply hyper-personalized consumer experiences. The provider recently presented brand-new innovations consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of technology in market progression as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Study Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually likewise named an Innovator in The Aragon Research Planet for AI Representative Operating Systems in the ICC, 2025 and Aragon Research Study Entire World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has been actually called a winner of the 2024 Aragon Investigation Technology Honor for AI Get In Touch With Centers. Also, Five9 has been named an Innovator in pair of Aragon Research study Entire world files: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This acknowledgment from Aragon Research study underscores Five9’s posture as a leader in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 file jobs Five9 as the best
critical vendor rated in
the record, acknowledging Five9 s tactical sight for AI-driven development in CX. At the core of the technology is Five9’s perspective for The brand-new CX where AI Brokers as well as AI-empowered Human Agents work together to provide hyper-personalized, straightforward client experiences. By empowering organizations to supply transformative customer interactions while minimizing expenses and also boosting effectiveness, Five9 is actually setting brand-new specifications for AI-powered solutions in the get in touch with facility industry.
AI is foundational for generating awesome customer adventures, as well as we are actually honored to be determined by AragonResearch study as impressive for our attempts to thrust the smart call facility onward, said Jonathan Rosenberg, Chief Technology Police Officer and also Chief of AI, Five9. Our concentration has been actually, and also will certainly continue to be actually, assisting businesses supply those knowledge along with user friendly resources as well as capacities. With each new advancement, our company take a step forward for both Five9 and also for the field all at once.
The Aragon Analysis Innovation honor pinpoints companies leveraging speculative use technology to certainly not only adjust as markets alter, but to proactively interfere with and update how their markets will definitely evolve. Five9 was actually officially offered with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study awards ceremony.Five9’s devotion to innovation, specifically its vision for mixturing AI Brokers as well as AI-empowered Person Professionals, is actually establishing a brand-new criterion for just how organizations can easily provide hyper-personalized as well as seamless consumer adventures, pointed out Jim Lundy, Creator, Chief Executive Officer as well as Lead Analyst, Aragon Research Study. This award as well as document recognition improves Five9’s devotion to providing AI technologies for CX.
Previously this year, the firm presented brand-new advancements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Agents, that enhance the method companies move toward CX, steering much better results for each customers and also representatives. About Five9. The Five9 Smart CX System, powered by Five9 Wizard AI, supplies a complete rooms of services to energy AI-elevated client expertises that supply much better company end results as well as Carry Pleasure to CX.
Our unified cloud-native offering enables hyper-personalized client experiences and also even more inspired workers, bring in every consumer communication extra connected, effortless, and also individual. Counted on through 2,500 +customers and also 1,400+ companions worldwide, Five9 brings together the power of AI, our system, and also our folks to drive AI-elevated CX.To learn more, go to www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Legal rights Scheduled.
The identification of an Aragon Analysis honor victor is actually not a promotion by Aragon Research of any sort of provider, product, or even service. View resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors performed Five9( FIVN) win in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Research Development Award for Artificial Intelligence Contact Centers and also was actually called a Forerunner in two Aragon Research Entire world reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025.
What new AI items carried out Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Representatives to change client experience administration.Exactly how carries out Five9’s( FIVN )NEW CX eyesight effect customer support? Five9’s brand new CX sight blends AI Professionals along with AI-empowered Human Agents to supply hyper-personalized, simple and easy consumeradventures while lowering costs as well as boosting effectiveness.
What was Five9’s( FIVN) strategic role in the Aragon Study Globe 2025 file? Five9was positioned as the most critical provider in the AI Representative Operating Systems in the ICC, 2025 file, realizing their tactical sight for AI-driven development in CX. When did Five9( FIVN) acquire the AragonStudy Technology
Award
?
Five9 was actually formally shown with the award on December 10, 2024, at the Aragon Transform 2024 honors event.